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Writing and Publishing

Your Turn: Do You Use LinkedIn as Part of Your Author Platform?

LinkedIn is the Social Media Platform for Professional Networking We’ve talked about Twitter and Facebook as social media hangouts that many authors use to connect with fans and engage followers. Another social media platform to consider is LinkedIn. LinkedIn is the social media platform to make professional connections, for networking, and to find work. Are […]

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Writing and Publishing

Should You Go with a Traditional Publisher or Self-Publish?

Be open-minded about the options available for book publishing and then pick the best one My goal as an author has always been to be a hybrid author, one who self-publishes some books and goes with a traditional publisher for others. What changes over time, however, is the emphasis I place on one over the […]

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Telephone Answering Service

Three Keywords Describe the Business Benefits of Answering Services

By Peter Lyle DeHaan, PhD As I consider business trends, specifically as it relates to the telephone answering service, three words come to mind. I think of these terms as keywords we can use to describe what we do and promote our business. Virtual An answering service provides a virtual service. It’s been that way […]

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Writing and Publishing

5 Tips to Become a Better Writer

Writers serious about their craft should take concrete action to advance their career In a recent interview, an author was asked, “What’s the best thing you’ve ever done to improve as a writer?” What a great question; I so appreciated the author’s answer. Yet my mind immediately considered how I would respond. Within seconds I […]

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Healthcare Call Centers

We Live in Exciting Times: The Advance of Medical Call Centers

By Peter Lyle DeHaan, Ph.D. Ten years ago, whenever I’d mention medical call centers to people outside the industry, I’d get blank stares, as if I was talking in another language. Mine has things changed. Now many people know what I’m talking about when I mention healthcare call centers, while the rest usually give a […]

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Writing and Publishing

Should Writers Focus On One Niche?

The easiest way to build your author brand is to consistently publish the same type of content I remember when I started taking writing seriously. I moved from simply writing to being a writer. The shift was huge. I had so much to learn about the industry (and I still do). Of the many surprises, […]

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Call Center

The Importance of Channel Consistency

By Peter Lyle DeHaan, PhD I wrapped up last year by buying a lot of products online—well, at least it was a lot by my standards. Some items were gifts, a few were for myself as I took advantage of Christmas sale prices, and the rest were for work to complete purchases before the fiscal […]

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Writing and Publishing

Your Turn: What Do You Like (or Not Like) About Facebook?

Being the world’s largest social media platform doesn’t necessarily make Facebook better Last month I mentioned that Twitter is my preferred social media platform and the one I use the most. Though I’ve been on Facebook longer, I don’t find it as useful. In fact, I find Facebook frustrating. Aside from frequent changes that affect […]

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Writing and Publishing

How I’ll Write My Next Book

NaNoWriMo inspired me on a new way to approach writing a book I’ve written several books, most of which didn’t have a deadline. Though I would regularly sit down to write and methodically plod through from start to finish, I wasn’t as intentional as I could have been. I would take several months to complete […]

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Telephone Answering Service

Tips for Running a Successful Answering Service

By Peter Lyle DeHaan, PhD For all my adult life writing was something I did, but it meant nothing more. Then about eight years ago I began to take writing more seriously, wondering if it might be my next career. (It is, but it’s a part-time career. No worries, I will continue to publish TAS […]