Books

Check Out the Books by Author Peter Lyle DeHaan

Peter Lyle DeHaan is an entrepreneur and businessman who has started, managed, and owned multiple businesses over his career.

Common themes at every turn have included customer service, sales and marketing, and leadership and management.

He shares his lifetime of business experience and personal insights through his books, articles, and blogs to encourage, inspire, and occasionally entertain.

What Every Call Center Manager Needs to Know
The Profitable Answering Service
Healthcare Call Center Essentials

The Healthy Medical Call Center

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The Healthy Medical Call Center

Sticky Living

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Sticky Living
Sticky Leadership and Management

Sticky Sales and Marketing

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Sticky Sales and Marketing

Sticky Customer Service

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Sticky Customer Service

Successful Author FAQs

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Successful Author FAQs
How to Start a Telephone Answering Service
The Telephone Answering Service Industry
Turning a Telephone Answering Service into a Call Center

Call Center Connections

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Call Center Connections

The Successful Author

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The Successful Author