Answering Service Begins Answering 24/7 Jack Doll jumped as the ringing of his telephone woke him from a deep slumber. He looked at the clock as he fumbled for the phone. It was 4:35 a.m. Whoever it was, it couldn’t be good. “Hello?” Jack said. “Mr. Doll? This is Sergeant Kirk Bendickson from the police […]
Reach Out to Others Whenever and However You Can Building on our prescription to be nice, we extend the concept to being friendly. It takes little effort to be friendly, yet it seems too many people do the opposite. They’re self-absorbed, focusing on themselves and not on others. They look inward instead of outward. Being […]
Attorney’s Practice Grows After Hiring an Answering Service Former high-school math teacher Joyce Molina was in her second year of law school when her husband died in a car accident. Suddenly, what had been an opportunity for her to develop as a professional, law school became a means to launch a career and support her […]
Saying “I’m Sorry” Is Good for Others . . . and for Ourselves Navigating the healthcare industry presents formidable challenges. And that’s just to find the right provider who will, in theory, accept your insurance. Even worse is paying for the services once rendered. It always takes several months and often requires multiple contacts to plead, dispute, […]
Terri Morgan cupped her coffee mug between her palms and looked across at her husband, Greg. Worry etched across his face. Terri and Greg started their business, Greenways Landscaping, just nine months ago. They’d both put in long hours, but it was finally starting to pay off. “Have you had any luck finding an accountant […]
Look for Ways to Help Others I once worked in a downtown office. Homeless people would sometimes interrupt my short trek from my car to the building to ask for money. Not wanting to get involved, I’d shake my head and say, “I don’t have any money on me.” Sometimes this was true. Other times, […]
The Social Media Site X (formerly Twitter) Is Becoming the Go-To Platform for Many I’m on several social media sites, but the one that I use the most and am the least confused by is X. I’ve grown a following, post and repost regularly, and engage a bit with my followers. X is the one […]
Protecting On-Call Staff “I was the only person on-call last night, with no backup. I can’t be the only one on-call when I’ve already put in a ten-hour day! I was called throughout the night and half of the calls weren’t urgent. “I only got three hours of sleep. I can’t go on like this. […]
Distracting, Divisive, and Dangerous When I set up my first social media account, I followed a few close friends and endeavored to read every one of their posts. That didn’t last long. As the number of my connections grew, the quantity of posts soon had me feeling overwhelmed. Then I added a second platform and, […]
Theresa Alacante has been making fine, hand-made ceramic tiles for upscale clients for twelve years. After she graduated with her Masters in Fine Arts from UC Davis, she taught art in the public school system. At the same time she designed and crafted fine hand-made ceramic tiles on the side. Theresa’s reputation grew. Many upscale […]