By Peter Lyle DeHaan, PhD The tag line for TAS Trader is “By the TAS Industry…For the TAS Industry.” This means that we want our content to come from people who are part of the telephone answering service industry. Usually, we are able to meet that goal, but not always. To fully reach this objective, […]
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Have a Happy Summer
By Peter Lyle DeHaan, PhD I got up early this morning and, in the predawn, began pulling in cool 60-degree air into our warm home. In short order the temperature dropped seven degrees to an agreeable 70, where it stayed most of the morning. Wearing only t-shirt and shorts, I was quite comfortable. What perplexes […]
By Peter Lyle DeHaan, PhD A few years ago, Dr. Maurice A. Ramirez recommended “Five Questions to Ask Your Hospital Before Disaster Strikes.” Be it a natural disaster, a manmade catastrophe, a terrorist attack, a pandemic, or any other large-scale emergency, it is critical for all medical personnel to be trained and ready, including the […]
By Peter Lyle DeHaan, PhD As a magazine and Web site publisher, all manner of articles and press releases show up in my inbox on a daily basis. Although some of them are carefully targeted to the markets I serve, most are widespread missives that are sent to every publisher with a pulse, regardless of […]
By Peter Lyle DeHaan, PhD January marked a historical senate vote in Massachusetts of near epic proportions. Essentially, this became a referendum on the President Obama’s first year in office in general and the healthcare debate in particular. The result of the contest did not bode well for our president. I wonder if he’s listening, […]
By Peter Lyle DeHaan, PhD As a publisher, December is a slower time of the year for me. It’s not that I have less work to do, but I have fewer interruptions in the form of ancillary email messages and phone calls. Conversely, for most answering services, the winter holidays present the opposite scenario, with […]
By Peter Lyle DeHaan, PhD I have long maintained – and increasingly so – that my body does not comply with the “normal” twenty-four-hour sleep cycle. Among the press releases I received recently is confirmation that sleep cycle deviations can occur and that one enzyme may be the central culprit. Although I don’t fully comprehend […]
By Peter Lyle DeHaan, PhD Although I frequently write movie reviews, this is the first to appear in a trade publication. However, given that the setting for this Broadway musical-turned-movie is a telephone answering service, the justification can be easily made. In The Bells Are Ringing, Judy Holliday reprises her Tony Award-winning role as Ella […]
By Peter Lyle DeHaan, PhD My family moved the summer before fifth grade, and I started a new school. I quickly realized three things. I was far ahead in math, hopelessly behind in grammar, and had been placed in the wrong class by the school secretary. The result was that my teacher gave me special […]
By Peter Lyle DeHaan, PhD At the World Economic Forum, Jim Wallis suggested that wondering when the global economic crisis would be over is the wrong question to ask – even though it is the one foremost on our minds. He posited that the real query should be, “How will this crisis change us?” After […]