I got up early this morning and, in the predawn, began pulling in cool 60-degree air into our warm home. In short order the temperature dropped seven degrees to an agreeable 70, where it stayed most of the morning. Wearing only t-shirt and shorts, I was quite comfortable.
What perplexes me is that six months ago, in the midst of winter’s fury, with the thermostat set at 72, I would layer on the clothes and still be cold. This is a strange personal phenomenon that occurs with predicted regularity each year as we cycle from summer to winter and back again.
I’ve never known why. One possibility is that since I like summer and dislike winter, it’s a psychological response to my frame of mind – meaning it’s all in my head. I don’t care for that theory.
Alternately, a physiological explanation is more palatable, but on what might I blame it? The answer is that I don’t know. What I do know is that I like summer and am quite comfortable – and happy!
I wish the same for you.
Healthcare callers need clear answers and a caring voice. Healthcare Call Center Essentials gives managers practical guidance for hiring, coaching, and running a medical call center that patients trust.
Peter Lyle DeHaan, PhD, is a call center veteran. His lifetime of experience includes owning and managing a multi-location call center, employment with an industry vendor, call center consulting, and publishing call center books and periodicals. Learn more at PeterLyleDeHaan.com.
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