Categories
Writing and Publishing

Computer Rage

We’ve all heard of road rage—and I suspect have on occasion had that split second impulse to ram our car into an offending driver. (Please tell me that I’m not the only one.) Fortunately, common sense and civility prevail and actual vehicular assault is rare, is caused by a limited number of drivers who should not be behind the wheel.

I think that road rage has a corresponding technology affliction called computer rage. It’s when our computers cause us so much infuriating irritation that we want to hurt them; and there was a time, I had it bad.  All three work computers had issues, which were stubbornly hard to resolve. Fortunately, it was a slow week for me, as I needed to devote most of my work hours towards their resolution.

One of the three problems was fully resolved, the most debilitating one was resolved to a functional level, and for the third, there was an easy—if not irritating—work around.

By Peter Lyle DeHaan

Author Peter Lyle DeHaan, PhD, publishes books about business, customer service, the call center industry, and business and writing.

What do you think? Please leave a comment!