Categories
Writing and Publishing

Is Writing Your Hobby or Your Job?

I view my writing as a job

I use that term loosely. Though I derive some income directly from my writing, like most authors, I also have a day job to help pay the bills. Few authors earn enough money through their writing alone to fully support themselves and their families. The vast majority have another source of income, even though it may be writing-related. Such is my case. (I’m a magazine publisher.)

Still, I think it’s critical to treat writing like a job. This means:

  • I write every day, just like going to work. Though I don’t punch a time clock, I do have a regular time to write. When it’s time to write, I sit down, and I do it, with no procrastination and no waffling. I write.
  • I invest in my job of writing by going to conferences, two per year. This allows me to meet other writers, as well as agents and publishers. I make friends in the writing community; I network; I help others. I give and I receive it.
  • I also strive to improve as a writer. This includes reading blogs, listening to podcasts, taking online courses, and reading books and magazines that relate to writing. I attend writing groups to have my work critiqued and to give input to others. I seek input every chance I get.
  • I treat writing as a business, too. I track expenses (yuck) and income (yea). Some years I make a profit, and I’m trending towards profit every year. Right now, most of that income is derived from freelance work.

I treat my writing as a job. My dream is that one-day writing will be my only one.

Other people view writing as a hobby

They write when they feel like it. They write just for their family or friends, maybe even just for themselves. Sometimes they don’t even let other people read their writing. They don’t expect to ever make money from their work. But they do spend money on their hobby.

They attend conferences, though it’s mostly for fun: to have an excuse to travel, hang out with other writers, or tie in a mini-vacation. They may also be part of the writer’s groups, but it’s mostly for social benefits. Last, the writing hobbyist often prefers to talk about writing more than to actually write.

Though I wish every writer would treat writing as their job, I know that for some it is a hobby. And that’s okay, just as long as they are honest with themselves.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
Writing and Publishing

Are You Seeking to Improve as a Writer?

For the first couple of decades, I had one goal as a writer: to write faster. Over time I wrote with increased speed and could crank out articles and blog posts quickly. For longer works, I simply broke them into bite-sized chunks and knocked them off one at a time. Easy peasy.

The problem was that my writing was not getting better—at least not much better. Yes, it was quicker and easier but improvements were a slow byproduct.

About five years ago, I made a U-turn. I ceased pursuing speed to focus on quality. I sought to improve. I wanted to write with more punch; I wanted to make my words count.

When I first started this quest, my speed dropped significantly. Then, after a couple of years of focusing on improvement, my writing rate rebounded. But I deem it secondary to quality.

The odd thing about striving to improve as a writer is that the better I become, the more I realize I need to learn. In fact, there is so much to master, so many skills to hone, that it overwhelms me at times. I will never complete this journey.

Yet I can’t look at the end goal for it is too big; I must attend to each small stride, taking my writing journey step by step, day by day.

To do this I read books, blogs, and magazines about writing; I listen to writing and publishing podcasts, I take online classes, and I go to conferences. I apply what I learn, but most importantly, I write every day. The practice may not make perfect, but it moves me in that direction.

Each day I walk towards my goal. Each day I improve as a writer. That’s all we can do; that’s the best we can do.

My journey is different from yours. You need to do what’s right for you. Start today.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
Writing and Publishing

The Breathe Writers Conference

Last weekend I was at the Breathe Christian Writers Conference. It was my fifth year attending and my third as a speaker. (I shared tips on getting started as a writer and how to use WordPress.)

Peter DeHaan speaking at Breathe Christian Writers Conference

Breathe is simply the finest writers conference I’ve ever attended. And this year it was the biggest one yet and, in my opinion, the best ever.

Breathe is full of inspiring presentations, informative workshops, networking opportunities, helpful people, nurturing situations, and great food. Aside from all this, the best part for me is talking with people.

Some I meet for the first time, others I reconnect with each year, and many who I communicate with throughout the year but only see at the conference. Each year my list of friends who I see at Breathe grows.

Peter DeHaan at Breathe Christian Writers Conference

At Breathe, we’re able to celebrate finished books, agents procured, book deals, and published books. More importantly, however, is those who don’t realize such grand results are not reduced or left languishing but are encouraged to persist.

Writing is a lofty calling and Breathe is a valuable resource to help us become what we yearn to become. Breathe is my “can’t miss” writers conference each year, and I hope you’ll make it yours.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
News

The 2014 Breathe Christian Writers Conference

Last month I spoke about blogging at the Grand Rapids WordCamp. Next month I’ll again be speaking about blogging, this time at the Breathe Christian Writers Conference on October 10-11.

The title of my Saturday presentation is “Getting Started with WordPress for Your Author Blog or Website.” In addition to my workshop on WordPress, there will be two other blogging sessions as well.

In another session, this one on Friday, I’ll talk about “Ten Steps to Start (or Restart) Your Writing Career.” This is an update of my well-received presentation from last year. In addition to my two presentations, there will be over thirty others to consider as well.

I invite you to attend the Breathe Christian Writers Conference to learn about writing. I hope to see you there, either to meet for the first time or to reconnect. Breathe is a great writing conference and my one “can’t miss” meeting every year.

If you’ve never attended a writers conference, please make Breathe be your first one; otherwise, I encourage you to add it to your agenda. Do this for yourself, your writing, and your career.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
Writing and Publishing

Learning More About WordPress

This weekend I’m attending Grand Rapids WordCamp, a fun, but intensive, two-day event about WordPress. The meeting is geared towards developers, so it’s mostly more technical than we writers need for our WordPress blogs and websites.

I went to last year’s event. Though much of it provided more detail than I needed, I picked up something valuable in each session. I’m still implementing the things I learned.

So, I’m back to repeat the experience. Plus, this year, I’m speaking as well. My session will be later today, titled “12 Tips For Better WordPress Content Creation.” It’s based on the series of posts I did earlier this year on blogging; see 14 Posts on Better Blogging.

I’ve also been part of a local WordPress Meetup group. While it, too, is more technical than I need, the people there are patient in answering my more basic questions. The third and most helpful WordPress resource I tap is Dustin Hartzler’s weekly WordPress podcasts at yourwebsiteengineer.com. While most helpful, he provides more information than a typical writer and blogger needs.

So how do we learn about WordPress (or any blogging platform) without being overwhelmed by technical details? That’s a great question and one I don’t have a ready answer for.

I think the solution is to find other writers who use WordPress, and then help each other. Peter’s Law of Reciprocity reminds us that we all know something others don’t and everyone we meet knows something we don’t. The goal is to share.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
Call Center

What I Learned at Call Center Week

By Peter Lyle DeHaan, PhD

In mid-June, I enjoyed attending Call Center Week, the premier call center conference, at Caesars Palace in Las Vegas, Nevada. I talked with attendees and heard about the latest innovations from vendors. In addition to the other coverage of Call Center Week in this issue, here are some of the things I learned.

Author Peter Lyle DeHaan

The trends I observed are not new developments, but instead they reinforce what we’ve seen in recent years – and their momentum is increasing. Lest anyone remain unconvinced, these aren’t fads that will disappear; they represent an emerging reality for the call center industry.

Continued Shifting to the Cloud: The call center industry used to be full of vendors that provided premise-based equipment, some of whom also offered a hosted solution on the side. Things have changed. I talked with several vendors who are entirely cloud-based, with no premise-based options. Most other vendors touted their hosted services first, with premise-based equipment as a footnote. Their focus is on the cloud. Only one vendor talked about their premise-based product first and then mentioned their hosted option; no vendor I talked with had only a premised-based solution.

This tells me two things. First, the shift to accessing services online through the Internet has passed the tipping point, proving it’s the new way to do business. Second, vendors have fine-tuned their cloud-based business model to the point where it not only sustains their company but is also their preferred way to do business. In talking of the old days with one vendor, he shuddered at the thought of selling premise-based equipment, glad for that era to be over.

Serious about Social Media: We’ve been talking about social media in the call center for years. While there were some early adopters, overall there was more talk than action. Similar to cloud-based solutions, social media in the call center is maturing, turning phone-centric operations into true contact centers. Many past solutions were more of an interface, often cumbersome and clunky, but several new offerings are truly integrated, so that all contacts receive uniform and holistic treatment without any special consideration or extra steps needed.

In addition to bringing social media into the contact center, other companies offer social media support and analysis services. Not all posts and tweets are equal, so determining which ones are priorities is essential to working smarter, not harder.

More Integration: Although interfacing two disparate services or platforms is a good first step in merging newer and older technologies within the contact center, an interface is not without its limitations. A true integration removes these restrictions, allowing multiple systems to work together as one unit without the need for agents to make special accommodations or even be aware of what’s happening behind the scenes.

These integrations fall into two categories. One category integrates social media, chat, and IVR information into the historic call center platform. The other brings new services or additional data into the call center infrastructure from third party systems. Some of these integrations are quite creative.

Don’t Forget Mobile: With more and more people walking around with smartphones, it’s increasingly critical that call centers are able to interact with these devices by any means their users wish. Obviously, phone calls are covered, but texting may be the more critical consideration. There are also apps to interact with, passing information back and forth. What about tapping into a user’s GPS, offering assisted browsing, or pushing coupons and special offers? Lastly, with the increased complexity of smartphones comes the need to support users’ hardware, apps, and online experience.

New Products and Releases: Every trade show is replete with product and service announcements. Call Center Week was no different, and several of these items are in the News section of this issue. All the vendors were understandably proud of their new solutions: offering improvements to existing services, providing new modules or add-ons, or representing completely new products.

Call Center Week was an exciting show, and with about one hundred vendors present, there was no shortage of ideas, information, and innovation. Plan to attend next year’s event, June 16–20, 2014, at Caesars Palace in Las Vegas, Nevada.

Read more in Peter’s Sticky Series books: Sticky Leadership and Management, Sticky Sales and Marketing, and Sticky Customer Service featuring his compelling story-driven insights and tips.

Peter Lyle DeHaan, PhD, is the publisher and editor-in-chief of Connections Magazine, covering the call center teleservices industry. Read his latest book, Healthcare Call Center Essentials.

Categories
Writing and Publishing

Seven Reasons Why Writers Need Each Other

Last weekend I was at a writers retreat. What were we retreating from?

I think in one way or another we all chose to be there to enjoy a reprieve from the status quo. We were retreating from normalcy.

For most writers most of the time, writing is a solitary activity. We toil in isolation, often foregoing social interaction so that we may create: linking letters to produce words to string together to form sentences to make paragraphs that result in chapters which emerge as books. We do this by ourselves.

Working alone is efficient. Writing without human distraction is effective, the practical way to proceed – at least for our art but not so much for our person. Personally we need people from time to time. Being with other writers is critical.

Connection: Non-writers don’t understand why we write. Our drive to produce remains a mystery to them. They may tolerate and accommodate our ways, but comprehending why we do what we do, evades them. Other writers get this.

Commiserate: Writing can be hard. Sometimes the words don’t flow or our output doesn’t work. Other times the path to publication is blocked. And when produced, sometimes the audience doesn’t respond as we wish. Other writers understand this, offering comfort or advice.

Consulting: Sometimes writers become stuck. We don’t know how to fix a troubled passage, put our story arc back on track, or correct words that refuse to cooperate. Sometimes we need a second set of eyes, a fresh perspective, or input from someone who’s preceded us on that path. Other writers are often the best equipped to help.

Celebrate: Who better understands our triumphs than other writers? When we sell a story, publish a poem, find an agent, sign a book deal, or hold our product in our hands, it’s other writers who cheer the loudest. We all need applause from time to time.

Cooperate: As writers, we need to promote our work; we must market our product. We despise condescending into the dark side of art, but we need to reach our audience and sell our books. Working with other writers, often in an informal cooperative, is an ideal way to make this easier and more effective.

Comfortable: We don’t need to explain ourselves to other writers. They offer acceptance and a safe place to be ourselves.

Community: We find all these things when we connect with other writers. Our community might be a critique group, a seminar, a conference, a Facebook page or Google+ group, a blog, a class, a retreat, or maybe all of these.

Though not every community is positive and supportive, we keep the ones that are and jettison the rest. We do this for our writing and for our well-being.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
News

Peter DeHaan Addresses Breathe Conference

Author Peter DeHaan spoke at the Breathe Christian Writers Conference on October 12, in Dutton Michigan. This year’s conference enjoyed a record attendance and attendees flocked to Peter DeHaan’s workshop, “Writing 101: Getting Started in Your Writing Career.”

Although billed as an introductory session, it was attended by both new and experienced writers. “I was honored by the high turnout at my workshop,” said Peter DeHaan. “I printed three times as many handouts as I thought I’d need — and I still ran out.” After the session, DeHaan conducted one-on-one meetings with several attendees and had a follow-up lunch session with others.

“The response was great to what I shared,” added DeHaan. “The attendees were eager to learn and I was honored by their presence and feedback.”

Attendees were excited about what Peter shared. “This was an excellent workshop,” stated Cathy Rueter. “This was my third year at Breathe and [Peter’s] was one of the most informative workshops I’ve attended.”

Tom Zook, another attendee, enthusiastically added, “Excellent content; wonderful presentation.”

DeHaan will be providing follow-up information and free writing services to those who attended his workshop and signed up to receive his monthly newsletter.

Learn more about the Breathe Christian Writers Conference and Peter DeHaan.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
Writing and Publishing

Writing Conference Update

I’ve just returned from a two-day writing conference, the best I’ve ever attended.

Last year, I set a goal for this year’s conference, which I was able to meet.

I also had a long list of things I was looking forward to and everyone was met and most were exceeded.

As a bonus, I had the privilege to lead one of the conference sessions. I was blown away by the number of people who opted to attend my talk instead of the other options. I was even more blown away by all the positive comments and words of appreciation I received. It is so good to be able to give back.

I’ve already marked my calendar for next year’s Breathe Christian Writing Conference: October 18 and 19, 2013. (I’ll post more information here as the dates become closer.)

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

Categories
Writing and Publishing

Four Reasons to Set Goals

It’s important to set goals, both for our work and for our self.

Goals move us forward

Without goals, it’s easy to drift from day to day, week to week, month to month, and year to year—and nothing really changes. One of my goals is to attend two writing conferences each year. This helps grow me as a writer and meet others in the industry.

Goals give us clarity

Goals reveal what’s important to us. Activities that aren’t relevant to our goals need to be given lower priority or even eliminated. One of my goals is to write every day.

Goals reflect our focus

Without goals, we can easily go in four directions at once, never accomplishing anything. Another of my goals is to watch less TV, specifically, I will not idly view it, and I will not begin watching any new series. This gives me more time to read, write reviews, and do other things to advance my career as a writer.

Goals facilitate success

I want to publish my books, but that won’t happen just because I wish it. I need to work at it. One critical step is to present my writing to agents and publishers, often in the form of a query. For my books, I’ve been putting this off, but last year at the Breathe Christian Writers Conference, I set a goal to query a book (or two) at this year’s event. Submitting a query will not guarantee success, but failing to do so will ensure failure.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.