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Writing and Publishing

Put the Reader First or Risk Losing Them

Write for your audience, and don’t try to impress others with your skill

I recently read a nonfiction book. My assessment was that the author wrote to impress more than to educate. Though I did learn from her words, I’d have gained much more had she gotten out of the way and put me, the reader, first. I didn’t care how educated she was or about her sometimes sassy style. I wanted her to teach me.

Regardless if we’re writing a book, article, or blog post, we need to put the reader first. Our words need to serve them, not call attention to ourselves with our clever use of words or the way we weave a phrase. The same applies to sales copy and marketing efforts for our books.

Whatever our promotional activities, we must carefully consider each campaign from the perspective of the prospect. Before we launch our promotion, even before the test marketing, we should take a step back and look at our creation as if we were the prospect.

Consider an email I received. It was set up like an email newsletter. The first item caught my attention. The email only provided a two-line teaser, so I clicked on “more” to read the rest.

That took me to a website (as opposed to the full text, lower in the email). Unfortunately, that page only provided the first four lines of the text, so I couldn’t read further until I clicked on “read the full article.” I was six lines into it when the screen grayed out and an ad popped up, covering the entire piece. Then I had to “skip” the commercial so I could close the ad.

As this happened an intriguing video played to the right. My curiosity was piqued, and I wanted to hear the audio, but there was no volume control or “on” button. Incredible!

By then I had lost interest in the article and was peeved by the entire ordeal. I closed the window and opted-out from receiving further messages from the company.

I doubt that was their intent.

Learn more about writing and publishing in Peter’s book: Successful Author FAQs: Discover the Art of Writing, the Business of Publishing, and the Joy of Wielding Words. Get your copy today.

Peter Lyle DeHaan is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book Successful Author FAQs for insider tips and insights.

By Peter Lyle DeHaan

Author Peter Lyle DeHaan, PhD, publishes books about business, customer service, the call center industry, and business and writing.