Categories
Writing and Publishing

Check Out the Legal Handbook for Authors

Self-Published Author and Business Attorney Writes Self-Publisher’s Legal Handbook Helen Sedwick, a self-published author and business attorney, shares vital legal information for all writers whether self-published, traditionally published, or not-yet-published. Billed as “the step-by-step guide to protecting your copyright, avoiding scams and lawsuits, [and] maximizing tax deductions” Legal Handbook answers questions that most authors struggle […]

Categories
Business

Respect Your Existing Business Relationship Status

Unrestrained Marketing Can Drive Business Away In most cases, businesses face legal restrictions when it comes to calling residential phone numbers. Aside from some carved-out exemptions, the one key exception is if there is an existing business relationship (EBR) between the company and the person they’re calling. So, if you’re only making existing business relationship […]

Categories
Business

The Politics of Calling

With the fall elections in the United States now in our rear-view mirror, we can now take a calmer look at what happened. In the days preceding the election, more than one person shared with me their eagerness for the voting to come to a conclusion. Quite succinctly, their common refrain was, “I’m sick of […]

Categories
Healthcare Call Centers

Legal Considerations of Voice Logging

Know Your State’s Notification Laws before You Record Calls Legal issues regarding the recording of phone calls must be considered before embarking on voice logging. This varies on a state-by-state basis. Some states and countries require “one-party notification” in which only one of the two individuals needs to be made aware that the call is […]