Unrestrained Marketing Can Drive Business Away By Peter Lyle DeHaan, PhD In most cases, businesses face legal restrictions when it comes to calling residential phone numbers. Aside from some carved-out exemptions, the one key exception is if there is an existing business relationship (EBR) between the company and the person they’re calling. So, if you’re […]
Tag: call center
Categories
Fax Removal Line: A Lesson in Futility
Unethical Business Practices Hurt Everyone By Peter Lyle DeHaan, PhD The deluge of phone calls was not how I wanted to start my week. These calls slammed my company’s sales line—with complaints against another company. What unfolded was a revealing look at the ugliness of unethical marketing tactics. Though I haven’t had a fax machine […]