Telephone Answering Service

A New Year Means New Possibilities

Embrace Today as an Opportunity to Form a Better Tomorrow

By Peter Lyle DeHaan, PhD

As we step into the new year, we embrace the potential that it brings. Now is the time to move toward our best year yet. It starts with embracing the opportunities we have in front of us at this moment.

Author Peter Lyle DeHaan

What might this be? It might involve personnel, such as a new hire, a restructuring, or fixing a broken team. Could it be technology? To implement or fully master what’s already installed, to acquire something new, or to replace something that’s inadequate. What about operations? Streamline an outdated process, establish a procedure, or simplify the complicated. Then there’s sales and marketing. Master online ads, overhaul sales collateral or update an ineffective website.

There’s plenty to do and each one of these things will help pave the way for a better tomorrow.

Today Is the Day

We’re a couple of days into the new year, and if you’re like me, you’re still trying to wrap up last year and put a nice bow on it. Yet it’s hard to look forward when we’re absorbed with the past. It’s true that we shouldn’t leave last year undone, yet we shouldn’t use this as an excuse to not move forward. Today is the day to step into our future. Don’t delay.

Don’t Wait for Tomorrow

We shouldn’t delude ourselves into thinking that next week will be a better time to embark on a special project. Promising ourselves that we’ll make a fresh go of it tomorrow, merely serves to delay forward progress. Putting things off till tomorrow can easily become next week and then next month. Before we know it, it’s spring and then summer, and the year is half over. Don’t wait for a better time to launch important initiatives. Start today.

Focus on One Thing

I have more great ideas then I’ll ever have time to do. If I try to do them all, I’ll end up accomplishing nothing. Therefore, join me today in picking one thing that will make tomorrow better. Then go do it. We aren’t likely to wrap up our project in one day, but the work we do now brings us one day closer to completing it.

Then Move to the Next Task

Once we complete one item, it’s time to start the next. Though taking a day off to catch our breath is enticing, it also threatens to negate the habit we just formed of using today to produce a better tomorrow.

May today be the day that we start to take hold of our future, for our business and for our life.

Learn more in Peter Lyle DeHaan’s book, How to Start a Telephone Answering Service.

Peter Lyle DeHaan, PhD, is the publisher and editor-in-chief of TAS Trader, covering the telephone answering service industry. Check out his books How to Start a Telephone Answering Service and Sticky Customer Service.

By Peter Lyle DeHaan

Author Peter Lyle DeHaan, PhD, publishes books about business, customer service, the call center industry, and business and writing.