Categories
Business

Successfully Submit Press Releases and Informative Articles

Adhere to Best Practices, Follow Guidelines, and Write for Your Audience By Peter Lyle DeHaan, PhD Consider this: “ABC Company, a strategic provider of advanced business technology applications to facilitate organizational utilization of game-changing convergent networks, announced today the release of its unprecedented Widgetizer solution, which is guaranteed to revolutionize existing technological infrastructures overnight.” This is […]

Categories
Healthcare Call Centers

Call Center Credentials

By Peter Lyle DeHaan, PhD You say and believe that your call center is good, but can you prove it? What you need is a credential. A credential is the verifiable recognition from an independent third party that you have earned and met a standard level of performance. Credentials fall under three, sometimes overlapping, classifications: […]