By Peter Lyle DeHaan, Ph.D. My friend, Dan, was seeking summer work during college and did an Internet job search. The job site allowed him to conduct his query for positions within a specified radius of home. He put in five miles and, although he lived in a relatively rural area, he got a match. […]
Tag: Peter Lyle DeHaan’s Vital Signs
By Peter Lyle DeHaan, Ph.D. My daughter is a teacher. Her work – and the stories that she shares – cause me to reflect on some of my teachers. Though I don’t recall much about my own first grade teacher, I do know that I really liked her. My parents said, on numerous occasions, that […]
By Peter Lyle DeHaan, Ph.D. AnswerStat magazine was present at the recent American Telemedicine Association (ATA) 2008 Annual Meeting. The event was held April 6-8 in Seattle Washington. Over 2,200 attendees were treated to a plethora of educational and informative presentations, as well as a packed trade show with more than 160 telemedicine vendors. In […]
By Peter Lyle DeHaan, Ph.D. It seems that lessons can be found all around us – lessons of what to do and lessons of what not to do. I wonder how many of these learning opportunities I miss because I am too busy to spot them. The ones that I do notice, I find instructive […]
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Making Ripples
By Peter Lyle DeHaan, Ph.D. When I set up my office several years ago, I invested a great deal of time to produce an optimal configuration, the epitome of efficacy and efficiency. Yet over time, things changed. New technology was interjected, additional office accouterments were added, and the scale of my work increased. As each […]
By Peter Lyle DeHaan, Ph.D. Perhaps you’ve heard this story. Imagine you’re sitting in a college class. It’s one of those big classrooms with tiered seating, able to accommodate hundreds of students. The class is assembled with eager expectations; what will the professor do today? At precisely 8 a.m., he strides in and, without acknowledging […]
By Peter Lyle DeHaan, Ph.D. I recently entered into a casual conversation with friends; they were talking about chess. One gave me a sideways glance, “You play?” It was stated as a question, but an underlying astonishment was embedded. I nodded affirmatively. “Any good?” came the follow-up query. Good is relative. Tournament good, I am […]
By Peter Lyle DeHaan, Ph.D. In my office is an evocative black and white aerial photo of my grandfather’s chicken farm, circa 1960. Grandpa and Dad ran the farm, along with a revolving assortment of hired help. The farm accommodated 15,000 hens. Four buildings housed “layers,” with eggs being the farm’s principle product. Each building […]
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Who Signs Your Paycheck?
By Peter Lyle DeHaan, Ph.D. I tend to put off buying things. It’s not because I procrastinate (at least not too much), or because I am adverse to making decisions, or even because it’s a money issue. Sadly, the reason that I often avoid purchasing what I want or need is simply because it is […]
By Peter Lyle DeHaan, Ph.D. Once thought of as a call center luxury, call recordings (also known as voice loggers) were used exclusively to document agent conversations with callers. However, call recorders are no longer just a tool to prove who said what or how it was spoken. Call loggers have proven themselves invaluable as […]