# Peter Lyle DeHaan: Changing the world one word at a time\. > Author Peter Lyle DeHaan, PhD, wants to change the world one word at a time\. His books cover business, call centers, and publishing\. Generated by Yoast SEO v28.4, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Peter Lyle DeHaan](https://peterlyledehaan.com/) - [About](https://peterlyledehaan.com/about-peter-dehaan/) - [Contact](https://peterlyledehaan.com/contact/) - [Peter Lyle DeHaan Articles](https://peterlyledehaan.com/articles/) - [Books](https://peterlyledehaan.com/books/) ## Posts - [Broken Promises Result in Disillusionment](https://peterlyledehaan.com/business/broken-promises/) - [Finding Balance in Writing and Life](https://peterlyledehaan.com/writing-tips/finding-balance/) - [Why Printed Books Are Still Relevant](https://peterlyledehaan.com/writing-tips/print-is-king/) - [Five Downsides of Traditional Publishing](https://peterlyledehaan.com/writing-tips/cons-of-traditional-publishing/) - [Five Tips for Successful Delegation](https://peterlyledehaan.com/business/five-tips-for-successful-delegation/) ## Books - [Sticky Living](https://peterlyledehaan.com/books/sticky-living/): Live a Life That Matters to Your Family, Friends, and Community - [Sticky Leadership and Management](https://peterlyledehaan.com/books/sticky-leadership-and-management/): Lead with Integrity and Manage with Confidence - [Sticky Sales and Marketing](https://peterlyledehaan.com/books/sticky-sales-and-marketing/): Produce Positive Long\-Term Results and Relationships - [Sticky Customer Service](https://peterlyledehaan.com/books/sticky-customer-service/): Stop Churning Customers and Start Growing Your Business - [What Every Call Center Manager Needs to Know](https://peterlyledehaan.com/books/what-every-call-center-manager-needs-to-know/): \

\Insider Strategies for Hiring, Scheduling, Technology, and Customer Service Success\ \from a Call Center Veteran \\ ## Categories - [Writing and Publishing](https://peterlyledehaan.com/topic/writing-tips/) - [Healthcare Call Centers](https://peterlyledehaan.com/topic/healthcare-call-center/) - [Call Center](https://peterlyledehaan.com/topic/call-center-articles/) - [Business](https://peterlyledehaan.com/topic/business/) - [Telephone Answering Service](https://peterlyledehaan.com/topic/answering-service/) ## Tags - [From the Publisher](https://peterlyledehaan.com/tags/from-the-publisher/) - [Peter Lyle DeHaan](https://peterlyledehaan.com/tags/peter-lyle-dehaan/) - [writing](https://peterlyledehaan.com/tags/writing/) - [Peter Lyle DeHaan's Vital Signs](https://peterlyledehaan.com/tags/peter-lyle-dehaan-vital-signs/) - [blogging](https://peterlyledehaan.com/tags/blogging/) ## Authors - [Peter Lyle DeHaan](https://peterlyledehaan.com/authors/peter-lyle-dehaan/) ## Genres - [Call Center](https://peterlyledehaan.com/genre/call-center/) - [Business](https://peterlyledehaan.com/genre/business/) - [Small Business \& Entrepreneurship](https://peterlyledehaan.com/genre/small-business-entrepreneurship/) - [Self\-Help](https://peterlyledehaan.com/genre/self-help/) - [Writing and Publishing](https://peterlyledehaan.com/genre/writing-and-publishing/) ## Series - [Call Center Success Series](https://peterlyledehaan.com/series/call-center-success/) - [Sticky Success Strategies](https://peterlyledehaan.com/series/sticky-success-strategies/) ## Tags - [Peter Lyle DeHaan, PhD](https://peterlyledehaan.com/bookstag/peter-lyle-dehaan/) - [Call Center](https://peterlyledehaan.com/bookstag/call-center/) - [Recommended Books](https://peterlyledehaan.com/bookstag/recommended/) - [academic](https://peterlyledehaan.com/bookstag/academic/) - [Writing and Publishing](https://peterlyledehaan.com/bookstag/writing-and-publishing/) ## Optional - [Sitemap index](https://peterlyledehaan.com/sitemap_index.xml)